Description About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.CitisMission and Value Propositionexplains what we do andCiti Leadership Standardsexplain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.Description:This individual will be responsible for supporting the head of the Program office in building key elements of the global Conduct Risk Program for Citis Businesses and for leading the Conduct Risk teams interaction with those businesses on key components of Citis culture initiatives.Key Responsibilities:
Support the Head of the Conduct Risk Program Office in developing and executing the strategic plan (including annual plans and project plans) of the global Conduct Risk Management Program.
Assist in the development and implementation of key elements of the global Conduct Risk Management Program and culture initiatives including the development and consistent application of conduct risk taxonomy and key culture and conduct risk metrics and analytics.
In partnership with the Head of Conduct and Culture Training and Product Compliance, lead and drive targeted conduct risk training plan for the businesses. Deliver training in partnership with Product Compliance, and regional Conduct Risk teams.
Assist in the analysis of Program results to drive implementation, training and awareness, standards for monitoring and measurement, and Program enhancements.
In partnership with the Program Office, monitor conduct and culture industry and regulatory developments and trends relevant to Citi's global functions. Brief and advise Functions Compliance, the Head of the Conduct Risk Management Program, Regional Chief Compliance Officers, and other senior leaders on significant industry and regulatory developments related to conduct and culture that may affect Citi.
Monitor conduct and culture industry and regulatory developments and trends relevant to Citi's global functions and prepare memos and presentations. Assist in developing significant industry and regulatory developments related to conduct and culture that may affect Citi's global functions.
Develop conduct and culture communications plan related to the Conduct Risk Management Program.
Prepare reports to governance committees and senior leaders regarding progress on the Conduct Risk Management Program (governance)
Prepare materials for and deliver regulatory briefings and internal and external speeches.
Provide additional support to the Head of the Conduct Risk Program Office and the Conduct Risk team.
6+ years of experience in banking or financial services industry. Experience as a regulator or interacting with regulators and drafting responses to regulatory requests/coordinating regulatory examinations strongly preferred.
BS/BA degree required; other advanced degree (e.g., JD) preferred but not required.
Exceptional writing and critical thinking skills.
Ability to develop and drive a process.
Exceptional ability to be innovative, self-reliant, and resourceful.
Proven ability to proactively solve problems, determine next steps and manage execution of projects from inception to completion.
Strong team management and coordination with a geographically distributed team.
Exceptional communication skills with strong ability to influence and build consensus amongst stakeholder groups and individuals without having direct management authority.
Demonstrated ability to prioritize, multitask and develop work plans to illustrate progress and challenges faced.
Excellent attention to details.
Excellent written and verbal communication skills and aptitude in communicating with senior management.
Strong knowledge of Excel and PowerPoint presentation skill necessary, (e.g. pivot tables, advanced functions, Visual Basic for Applications (VBA) / Macros a plus).