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Fraud Fusion Center Fraud Risk Manager - Analytics - NCFTA

  • Primary Location:United States,Pennsylvania,Pittsburgh
  • Education:Bachelor's Degree
  • Job Function:Risk Management
  • Schedule:Full-time
  • Shift:Day Job
  • Employee Status:Regular
  • Travel Time:Yes, 10 % of the Time
  • Job ID:18003107

About Global Consumer BankCitis Global Consumer Bank (GCB), a global leader in credit cards, wealth management and commercial banking, serves as a trusted partner to more than 110 million customers in 19 countries worldwide, providing financial services that enable growth and economic progress. The Global Consumer Bank operates four business lines Branded Cards, Retail Services, Retail Banking and Commercial Banking in three priority markets: Asia, Mexico and the U.S. Over the past few years, our business has transformed to become a simpler, leaner, focused franchise.The journey to becoming a world-class digital bank tangibly accelerated in 2016. A mobile-first strategic focus and deployment of a new, agile operating model fostered massive improvements in the design and delivery of digital features and in the customer experience. The implementation of a uniform technology platform was completed, and the franchise saw significant growth in the number of digital users, mobile downloads and digital engagement. We forged a number of digital payments solutions and partnerships to deliver scale, convenience and ease. And Citi FinTech, a new unit charged with developing next-generation mobile banking capabilities through co-creation with clients, delivered a new set of mobile features in the U.S., making Citi the first global bank to integrate banking, money movement and wealth management on mobile.GCB operated approximately 2,650 branches and generated $7.8 billion in pretax earnings, representing 37 percent of Citicorps total. In 2016, our GCB business held $300 billion in average deposits, managed $139 billion in average assets and included $280 billion in average loans.About Cyber Fraud Prevention GroupWith increasing focus on Digital, it is imperative for us at Citi to further protect our customers and our franchise from the emerging environmental risks related to financial fraud. Cyber-enabled tools have become more sophisticated and available, enabling fraudsters to effect damage at much greater speed and scale than before. The Cyber Fraud Prevention (CFP) teams mandate is to predict and deter significant fraud across our Global Consumer Business, leveraging an all source intelligence led approach and real-time knowledge transfer amongst GCB Fraud Teams, Security Operations, Citi Security&Investigative Services (CSIS) and other Citi security functions, as well as Law Enforcement and other external institutions to prevent and disrupt significant fraud along the entire fraud lifecycle.Role&Responsibilities:This role resides in the Fraud Fusion Center (FFC) team of the Cyber Fraud Prevention organization, responsible for synthesizing and analyzing intelligence from a variety of sources (Citi and external data) to evaluate risk and mitigate loss throughout the entire Fraud Lifecycle.The FFC Fraud Risk Manager for Financial Crime is a new position that is responsible for continually improving Citis ability to investigate, prevent, detect, respond, and recover from cyber-enabled financial crimes through peer institution and law enforcement engagement and integration. Key responsibilities include:Liaison and engagement between the Fraud Fusion Center and external relationships, including peer institutions, law enforcement and working groups such as NCFTA (National Cyber-Forensics&Training Alliance).Partner closely with variety of cross-functional teams (e.g. Fraud Fusion Center, Fraud Policy&Strategy, Data Intelligence) and external partners to identify emerging cyber fraud tactics and trends.Ensure Cyber Fraud intelligence, trends, and early warning indicators are shared on timely-basis with appropriate internal stakeholders such as CSIS (Citi Security&Investigative Services), Cyber Intelligence Center, and regional Fraud Policy teams to enable preventative and mitigating actions.Develop and maintain processes and documentation to ensure best practices for fraud identification, escalation and mitigation are effectively communicated and adhered to.Proactively plan and prioritize work according to criticality and shifting priorities/strategies, while balancing need to drive longer-term initiatives.Mentor and coach junior team members.
Education&Experience:Bachelors Degree.7+ years of relevant work experience, with 3+ in financial crime case management or comparable function.Solid understanding of financial crimes, in particular cyber fraud means and threats.Strong knowledge and understanding of effective tools, resources and methods that can be leveraged to detect cyber fraud and trigger alerts, and enhance analysis and situational awareness.Operational planning experience that includes financial crime and cyber security disciplines preferred.Experience in education or training a plus.Skills:Excellent analytical capability, with ability to quickly digest information to determine significance, validate accuracy and assess potential risk and impacts.Effective in partnering with cross-functional teams and creating/sustaining network of strong client relationships.Ability to compile data and intelligence from a variety of sources into a comprehensive summary that can be easily comprehended.Excellent communicator with strong written and verbal communication skills; ability to create and deliver compelling presentations to a variety of audiences.Solutions-oriented can do attitude, with ability to drive innovation via thought leadership while maintaining end-to-end view.Ability to prioritize work and make decisions independently with limited guidance from management.Extremely detail-oriented, with strong; intellectual curiosity. Ability to set and meet high standards.

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