Responsible for supporting Charter personnel by providing overall contract oversight. The position is responsible for development and/or review of contracts. Also, responsible for managing contracts and contract policy for commercial contracts, and participates in negotiations with enterprise customers, national carrier customers, and 3rd party vendors/partners.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
End to end contract management of various types of contracts including new contracts, change orders, addendums, amendments, supplements, renewals and terminations.
Interpret and/or create necessary legal and business terms and conditions for contracts to maximize commercial revenue opportunities.
Ensure consistency in Service Level Agreements to meet and/or exceed industry accepted standards.
Coordinate contract reviews with Charter's legal counsel to minimize potential legal risks.
Negotiate contracts with outside parties' sales, management and/or legal teams to reach settlement and deliver executable contracts to executive management, with a succinct summary, for signature.
Achieve the timely execution of contracts in accordance to commitments and obligations to meet customer expectations and timelines.
Coordinate weekly with management to ensure current contract commitments are managed while focusing on timely delivery.
Develop, create, and maintain corporate repository of commercial contracts, through the use of a database for tracking, electronic and hard-copy storage of executed contracts.
Work with legal, regulatory, and services fulfillment departments to problem solving, implement changes, communicate compliance with contractual and settlement commitments.
Perform other duties as required.
Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Bachelors degree in Business or technical field, or equivalent experience
Related Work Experience Number Of Years
Contract Management experience 5
Broadband/telecomm contract management experience 2
Project Management and/or Business Development experience desired 3
Skills / Abilities and Knowledge
Ability to analyze and interpret common technical journals, financial reports, regulatory orders, and legal documents
Ability to analyze and interpret data
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to effectively present information to management and public groups
Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects at one time
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to supervise and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Ability to work independently
Knowledge of commercial products and services
Knowledge of financial clauses for credits and collections
Knowledge of all functions and related tasks in the area of telephony service delivery
Knowledge of telephony regulations for carrier access billing, collections, engineering
Knowledge of IP network architecture, HFC architecture and equipment
Knowledge of general accounting and billing procedures
Demonstrates ability to work cross functionally within a diverse team environment
Corporate office work environment
Some travel required
EOE Race/Sex/Vet/Disability Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCLLS500 Mgr, Commercial Contracts Exempt
Associated topics: company, compliance, compliance department, court, courtroom, internal, legal, legal affairs, llp, market