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RAI Services Company logo
Company Name:
RAI Services Company
Approximate Salary:
Not Specified
Winston Salem, North Carolina
United States
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Scientist IV - Regulatory Compliance

Reynolds American Incorporated is positively transforming the tobacco industry. We re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At RAI, we focus on the growth of our people. We take pride in each other s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.

At the RAI companies you ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

This position is within Reynolds American Services Company a subsidiary that provides support services, including compliance, HR, law, finance, information management, and more to all of the subsidiaries of RAI.

The role is responsible for facilitating and managing proprietary product-related information in the Product Data Management (PDM) system for RAI tobacco-manufacturing operating companies. This includes communicating, troubleshooting, analyzing and trending data, as well as generating reports and submissions relative to FDA and non-FDA reporting obligations and other business-related initiatives, as needed per Service Level Agreements (SLAs). The role will liaison as required with internal and external stakeholders to provide subject matter expertise for generation or improvement of key company processes, specific to compliance-related systems and reports, with focus in the PDM system. Additionally, the role is responsible for other ingredient-related support, independent review of submission reports, and website-related product and ingredient updates.


Obtain, review, update, and maintain trade-secret formulation disclosure information in the PDM system.

Partner with internal stakeholders to develop and implement PDM processes as needed.

Generate trade-secret formulation disclosure reports and submissions in support of FDA and non-FDA regulatory submissions.

Develop and maintain compliance-related reports to ensure accurate reporting and support for other business functions.

Interface with clients to ensure appropriate review, alignment, and stewardship prescreening (as requested) of product information within required timeline.

Train Regulatory Compliance Team for effective use of PDM and associated business intelligence tools to ensure quality reports and submissions are produced in a timely manner.

Support Product Integrity, Regulatory Compliance and Scientific and Regulatory Affairs as assigned/needed.



BA/BS in scientific discipline preferred; or 5+ years in tobacco industry


Knowledge of PDM system preferred

Familiarity of SAP and Laboratory Information Management systems preferred

Broad, cross-functional tobacco product knowledge

Knowledge of tobacco-relevant regulations, stewardship and compliance processes or other quality management practices (ISO, GLP, etc.) preferred

Highly proficient in MS Office software, including Excel, Word and Power Point

Special Skills/Attributes:

Excellent oral/written communication skills

Solid leadership skills and a willingness to take responsibility and accountability

Strong multi-tasking/organizational skills

Strong problem solving/troubleshooting skills

Critical decision-making ability

Flexibility and ability to embrace change

Compensation/Targeted Bonus

  • Competitive Annual Salary
  • Targeted Annual Bonus
  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive compensation and benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Comprehensive health- and welfare-benefits package
  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service
  • Company-paid sick and personal days, funeral leave and jury duty leave
  • Confidential personal financial counseling service
  • On-site health clinics and fitness centers
  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
  • Health-care advocacy service
  • Volunteer service opportunities
  • Federal credit union membership through Allegacy Federal Credit Union
  • Extensive training opportunities


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Niconovum USA, Inc.; Niconovum AB; and R. J. Reynolds Vapor Company.

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.


Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly.

Telephone: 262-###-####


Associated topics: business, compliance, compliance department, corporate, court, internal, lawyer, legal, legal affairs, llp

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