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Company Name:
Charles IT
Approximate Salary:
Not Specified
Middletown, Connecticut
United States
Information Technology
Position type:
Experience level:
Education level:

Sr. Network Administrator / Engineer

Join one of CT's 2015, 2016, and 2017's Best Places to Work!

We are an expanding IT company that is recognized as one of CT's Best Places to Work, one of the Inc 5000 fastest growing companies, and the MSP's Top 501.

Unbeatable Service. Unmatched Communication. Endless Improvement. Exceptional People. Honest and Forthright. A Passion for Technology. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

Due to growth we are currently seeking to add a dedicated and experienced Sr. Network Administrator to our exceptional team. You will be responsible for engineering and implementing system solutions for customers using technologies that meet their needs, and serving as an advanced-level technical expert within your team. You will need to be analytical, customer-service focused, extremely organized, and detail-oriented.

What Do We Do?

We seamlessly implement and support cutting edge technology.



  • Design, implement, and support solutions for technologies including: Windows Server, Exchange, SQL, SharePoint, etc.
  • Design, implement, and support virtual environments including VMware, Citrix, and Hyper-V
  • Design, implement, and support backup and disaster recovery solutions
  • Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
  • Diagnose advanced problems and solve issues, often under time constraints
  • Business Awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
  • Improve customer service, perception, and satisfaction
  • Show leadership and mentor other less-experienced engineers
  • Document internal processes and procedures related to duties and responsibilities
  • Maintain strong client system documentation to include system reviews and recommendations
  • Maintain daily documentation by entering time, expenses, and all work as service tickets in Connectwise
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

KNOWLEDGE, SKILLS AND/OR Abilities required:

  • Bachelor's degree or equivalent in the IT field; or 5+ years related experience and/or training; or equivalent combination of education in the technology field
  • MCSA 2008 or 2012 or VCP or CCNA Required
  • Demonstrated expertise relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
  • Experience with Cisco, Meraki, Datto, VMware, Office 365 platform strongly preferred
  • Ability to multi-task and function collaboratively as a member of a fast-paced, client orientated team
  • Superior communication skills a must
  • High level of organization; strong attention to detail required
  • Enthusiastic and dedicated to the challenges of a growing company and client base
  • Excellent follow-through to see tasks through completion
  • Self-starter with the ability to perform independently with little or no supervision
  • Ability to pass a background check
  • Current, valid US driver's license is required


Charles IT offers a competitive benefit program including:

Health, Life, Long and Short Term Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, fully stocked break room, Friday lunches, team-building outings every quarter, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Associated topics: admin, administator, administrator, data center, network, noc, operations, systems administrator, systems and network administrator, unix

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