Thermo Fisher Scientific logo
Company Name:
Thermo Fisher Scientific
Approximate Salary:
Not Specified
Location:
Cambridge, MA
Country:
United States
Industry:
Position type:
Experience level:
Education level:
ID
59936
2139
Job Title:
Sr Site Specialist

Sr Site Specialist

Job Description

Job Title: Sr Site Specialist

This position is primarily focused on the customer service aspect of Unity Lab Services.

Activities will include the Inventory Management and Responding to Lab requests. This position will utilize the functionality of systems and applications in support of various customer centric activities which include the Microsoft Office suite of programs and well as internal applications. The tools that will be employed would include desktop computers and telephony. Customer interface communication skills are required. It is also expected that this position will have a basic understanding of the performance metrics applicable to site specific activities.

When you re part of the team at Thermo Fisher Scientific, you ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you ll be supported in achieving your career goals.

Responsibilities:

Ensures lab equipment and environment complies with established safety and good laboratory standards.

Stock Room - Orders and maintains lab consumable stock room(s).

Write work instructions for new and existing instrumentation, as needed. Send instructions to document writer for SOP creation.

Minimum Qualifications:

Must be able to read, write and speak English.

High School Diploma

Computer literate

Proficient in Microsoft Office programs, especially Excel

Excellent Customer Service Skills

Ability to self-manage and self-motivate

Ability to prioritize tasks and meet deadlines

Work Overtime, as required

Must have reliable transportation to reach work location

Occasionally lift up to 50 lbs, with assistance

Possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site including providing clear, concise communication with customers.

Ability to collaborate and effectively communicate with the on-site commercial team

Ability to maintaining a professional appearance at all times

Ability to maintain a high level of confidentiality for both customer and Thermo Fisher Scientific

Preferred Qualifications:

Bachelor s Degree

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.




If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


Associated topics: cajera, client, client service, counter, customer, customer service representative, sales associate, sales consultant, service associate, service representative
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